Which browsers and operating systems does SpatialKey support?

Because SpatialKey runs in all modern web browsers, it is not tied to any particular operating system and can be used on almost any desktop or laptop computer with an Internet connection. System requirements are as follows: OS: Windows 7+, Linux, Mac OS X Browser and version: Edge, Chrome CPU: Intel® Pentium® 4 or faster […]

Read More

What happens if I forget my password?

Click the “Forgot your password?” link at the bottom of the login screen. Enter your email address and click the “send me instructions” button. You will receive an email containing a link for resetting your password. Click the link and enter your new password. If you are resetting a password for another user, you can follow the […]

Read More

What level of support does my subscription include?

SpatialKey comes with free access to all web-based support materials and a 24-hour response time during the business week for all email or phone support requests. Custom support packages can be established on a fee basis for organizations requiring higher support levels.

Read More

How secure is my data?

SpatialKey is a Software as a Service (SaaS) application built on top of the Amazon Web Services (AWS) platform. We use both the Amazon Elastic Computing Cloud (EC2) and Simple Storage Service (S3) as part of our infrastructure. An overview of the security processes taken for AWS can be found here. Additionally, all communication between […]

Read More