Which browsers and operating systems does SpatialKey support?

Because SpatialKey runs in all modern web browsers, it is not tied to any particular operating system and can be used on almost any desktop or laptop computer with an Internet connection. System requirements are as follows: OS: Windows 7+, Linux, Mac OS X Browser and version: IE 11.0, Edge, Chrome Adobe® Flash® Player 11.0+ […]

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What happens if I forget my password?

Click the “Forgot your password?” link at the bottom of the login screen. Enter your email address and click the “send me instructions” button. You will receive an email containing a link for resetting your password. Click the link and enter your new password. If you are resetting a password for another user, you can follow the […]

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What level of support does my subscription include?

SpatialKey comes with free access to all web-based support materials and a 24-hour response time during the business week for all email or phone support requests. Custom support packages can be established on a fee basis for organizations requiring higher support levels.

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How much data can SpatialKey support?

The base configuration for SpatialKey Enterprise is up to 30 datasets with up to 250K records and 50 columns per dataset. SpatialKey can support millions of rows per dataset, if you have requirements beyond the base configuration, please contact us.

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